1:How can I choose the most suitable machines ? A: Please tell me your specifications ,we can choose the best model for you , or you can choose the exact model . You can also send us the products drawing ,we will choose the most suitable machines for you .
2: What's your main products of your company? A: We specialized in all kinds of machines ,such as CNC Lathe Machine , Vertical Machining Center ,Lathe Machines and so on .
3: Where is our factory located? How can I visit there? A : Our factory is located in Tengzhou City ,Shandong Province,China. You are warmly welcomed to visit us.
4. What is your trade terms? A : FOB, CFR and CIF all acceptable.
5: What's the Payment Terms ? A : T/T ,30% initial payment when order ,70% balance payment before shipment ; Irrevocable LC at sight .
6: What's the MOQ? A: 1 set .(Only some low cost machines will be more than 1 set )
7: What about your warranty? A: Warranty is five year. During warranty time, if the parts are damaged because of Nonhuman factors, we will send new replaced parts for free
8:How do you offer after-sale service? A: We usually offer technical support online by wechat or whatsapp. Customer describe the problems and send videos and pictures, our technician will help to solve the problems